Refund and Return Policy

At Brand Aradhana, your satisfaction is our priority. Please review our return and refund guidelines for a seamless shopping experience.

General Conditions

  • ✅ Returns require proof of purchase (invoice/order ID).
  • 🔒 Items must be unused, unwashed, with tags and original packaging.
  • 📞 Returns must be authorized via our customer service before sending.

🧵 Wholesale Fabrics

Return Policy

  • ✅ Eligible only for defective/damaged fabrics.
  • 🗓 Must report issues within 10 business days of delivery.
  • 🚫 Custom/specially cut fabrics are non-returnable (unless defective).
  • 💸 Restocking Fee: 20% may apply if not returned due to defects.
  • 🚚 Return shipping is the customer’s responsibility (unless it's our error).

Refund Policy

  • 💳 Refunds issued to original payment method within 10 business days post-inspection.
  • ⚠️ Shipping & restocking fees are non-refundable.

Ready-to-Wear Products

Return Policy

  • ✅ Returns accepted within 30 days of delivery.
  • 🔁 Exchanges available for size/color (subject to stock).
  • 🚫 Sale items are final sale, unless defective.

Refund Policy

  • 💳 Refunds processed within 7 business days after return inspection.
  • 🎟 Store credit available upon request.
  • ⚠️ Partial refunds may apply if items show wear or are missing tags.

Damaged or Defective Items

  • 📩 Report within 7 days of receiving your order.
  • 🔄 We’ll arrange a replacement, exchange, or full refund, including shipping.

Return Process

  • 📞 Contact Customer Support at [your email/number].
  • 🆔 Get your Return Authorization Number.
  • 📦 Pack the item securely and send it as instructed.
  • 💰 Refund/exchange processed after inspection.

International Orders

  • 📦 Returns accepted within 45 days of delivery.
  • ✈️ Customer bears shipping & duties.
  • 💳 Refunds issued within 15 business days, excluding extra charges.

Special Cases

  • Bulk/Wholesale Orders: Subject to specific contract terms.
  • Gift Cards: Non-refundable and cannot be exchanged for cash.

Need Help?

Aradhana Fab Fashion Private Limited
📍 Shop No: 158, 161, Johari Bazar Rd, Tripolia Bazar, Jaipur – 302003
📧 Email: hello@thearadhana.com
📞 Phone: +91 9829011397

Thank you for choosing Brand Aradhana! We're here to assist you at every step.