Shipping Policy
Introduction
Welcome to Aradhana! We are committed to ensuring that your shopping experience is seamless and satisfying. This Shipping Policy provides details on our shipping methods, costs, and delivery times for both domestic and international orders. By placing an order with Aradhana, you agree to the terms outlined below.
Shipping Locations
Aradhana offers shipping to a wide range of locations. We provide:
- Domestic Shipping within India.
- International Shipping to select countries worldwide.
If your location is not listed during the checkout process, please contact our customer service team for assistance.
Processing Time
Orders are processed and dispatched from our warehouse within 2-3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Methods and Delivery Times
We offer various shipping options to meet your needs:
- Domestic Shipping (Within India):
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-4 business days.
- International Shipping:
- Standard International Shipping: Delivery within 10-15 business days, depending on the destination.
- Express International Shipping: Delivery within 5-10 business days, depending on the destination.
Please note: Delivery times are estimates and may vary based on external factors such as customs clearance, holidays, or courier service delays.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method chosen, and the destination. These costs will be displayed at checkout before you complete your purchase.
- Domestic Shipping Costs:
- Rates are based on the chosen shipping method and delivery location within India.
- International Shipping Costs:
- Rates vary depending on the destination country and the selected shipping method. Customs duties and taxes are the responsibility of the customer and are not included in the shipping cost.
Tracking Your Order
Once your order is dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order status through our website under the “Track Order” section using your order number and email address.
Shipping Restrictions
- P.O. Box Addresses:
- We do not ship to P.O. Box addresses. Please provide a physical address for delivery.
- Remote Areas:
- Delivery to remote or rural locations may take longer than the standard delivery times. Additional charges may apply for shipping to remote areas.
Order Modifications and Cancellations
- Order Modifications:
- If you need to modify your order (such as changing the shipping address or items), please contact us within 24 hours of placing your order. Once an order has been processed and shipped, it cannot be modified.
- Order Cancellations:
- To cancel an order, please contact our customer service team as soon as possible. If your order has already been processed or shipped, we will be unable to cancel it.
Lost or Damaged Packages
- Lost Packages:
- If your package is lost in transit, please contact us so we can assist you in locating your package. We will work with the courier service to resolve the issue.
- Damaged Packages:
- If you receive a package that is damaged, please contact our customer service team immediately with photos of the damage. We will arrange for a replacement or a refund as per our Returns Policy.
Contact Us
If you have any questions or concerns about our Shipping Policy, please feel free to contact us at:
Aradhana
Shop No: 158, 161, Johari Bazar Rd, Tripolia Bazar, Pink City, Jaipur, Rajasthan 302003
Email: hello@thearadhana.com
Contact: 9829011397
We are here to assist you and ensure that your shopping experience with Aradhana is enjoyable and hassle-free.
This Shipping Policy is subject to Aradhana's Terms of Service.
For a personalized version, please provide the specific address, email, and contact number you wish to include.